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Keeping You Safe

Your safety, and that of our team members, is our priority. In compliance with government guidelines, we have adapted our guest experience and updated our cleaning procedures in preparation for our reopening.

 

Cleaning Procedures

Hand sanitising stations are available at the entrance of the hotel, reception, restaurants and other public spaces

Surfaces that are frequently touched are regularly sanitised

All work surfaces and frequently touched areas are sanitised as the first task at the start of the working day, and as the very last task at the end of the working day

Restaurants and bars are sanitised between each service, including hard surfaces like tables and chairs

Guest toilets are checked regularly to ensure that hand-washing and hygiene provisions are readily available

 

Personal Protective Equipment (PPE)

Team members wear the relevant PPE and are trained on their correct usage

 

Safety of Public Areas

We have installed transparent dividers at the Front Desk

We have installed social distancing signage throughout the hotel to remind all guests to adhere to our policies

We have increased the frequency of cleaning in the lifts and in the fitness centre

Access to the fitness centre is available upon request, limited to one guest at a time

We have reduced the capacity of our events spaces

 

Inside Your Room

We have enhanced the cleaning and disinfecting of the bathroom, bedroom and frequently touched areas

There is contactless room service available, delivered on sanitised trays

 

In The Restaurants

In our restaurants and bars only table service is available

We have added a grab-and-go breakfast option

We have created an electronic menu with QR codes

We accept contactless payments only

We have adjusted the layout of restaurants and the DND speakeasy bar to allow for easier social distancing

 

If you have any questions or for more information regarding our COVID-19 response, please feel free to email us on [email protected]